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How ac44 Handles Your Personal Information

This page explains exactly what data ac44 collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact support — and how we protect it.

Account data protectedbKash, Nagad, Rocket payment data handled securelyNo data sold to third partiesYou can request your data at any timeCookies explained clearly
ac44 How ac44 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how we store your data, want to update information on your account, or need to report a privacy concern, our support team handles these requests directly. We aim to acknowledge every privacy-related message and work through it with you step by step.

Live Chat Open the chat widget from any page on ac44 to reach the support team. Describe your privacy concern and a team member will walk you through your options.
Email Support Send a detailed message to our support email with your registered mobile number and the specific data request. We will respond with clear next steps.
Account Help Centre Log into your ac44 account, go to account settings, and use the Help section to submit a privacy or data request directly linked to your profile.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We have built our data practices around four areas that matter most to you: secure storage, transparent cookie use, clear retention timelines and a straightforward process for requesting changes. Every area connects directly to how your account and payments work on ac44.

Account Security

Your account is protected with a password and OTP verification sent to your registered mobile number. We never store your bKash, Nagad or Rocket PIN on our servers.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which sections of the lobby you visit most. You can adjust cookie preferences through your browser settings.

Data Retention

We keep your account data while your account is open and for a reasonable period after closure as required for eligible regions. You can request a summary of retained data at any time via support.

Request and Correction

If any personal detail on your account is incorrect — your name, email or registered mobile number — contact support through live chat or email and we will update it after verifying your identity.

Common Questions About Your Privacy on ac44

These are the questions we hear most often about data, cookies and account privacy. If yours is not here, reach us through live chat or the account help centre.

We collect your name, email, date of birth and mobile number at registration. If you deposit via bKash, Nagad or Rocket, we also log the transaction reference to process your account wallet correctly.

We share payment references only with the relevant payment processor to complete your transaction. We never pass your wallet credentials or PIN to third parties, and we do not sell payment data.

Contact our support team via live chat or email with your registered mobile number. We will verify your identity and then provide details of what data we hold, depending on your eligible region.

Yes. After your account is closed, write to support requesting deletion. We will remove data that is not required to be retained under applicable rules for your eligible region and confirm the outcome.

Session cookies keep your login active across pages. Analytics cookies help us see which lobby sections you use most so we can improve them. You can manage both through your browser's cookie settings.

The policy sets out our standard data practices. How it applies to you specifically depends on your local law and the eligible region through which you access ac44. If you are unsure, contact our support team.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.