Reference

Terms and Conditions That Govern Your ac44 Account

These terms set out what you agree to when you open and use an ac44 account — covering deposits via bKash, Nagad, and Rocket, how withdrawals are processed, and the rules that apply to your access.

Applies to all accountsbKash, Nagad, Rocket coveredAccess subject to local lawUpdated terms take effect on noticeBangladesh eligible regions only
ac44 Terms and Conditions That Govern Your ac44 Account
HOW WE HANDLE OBLIGATIONS

Our Commitments Under These Terms

These terms exist to keep your account experience predictable and fair. Below are the four areas where we hold ourselves to a clear standard — from how your account data is kept to how you can request changes to your account details.

Account Security

Your account is protected by password and OTP verification. We do not share your login credentials or wallet reference numbers with third parties outside what is needed to process your bKash, Nagad or Rocket transactions.

Data Retention

We retain account records for as long as required by the terms you agreed to at registration, and no longer than necessary. You may request a summary of the data we hold by contacting support with your account email.

Term Change Notice

When we update these terms, we post a notice in your account dashboard before the changes take effect. You can review the updated version and choose whether to continue using the account.

Requesting Corrections

If your account details — including the mobile wallet number linked to bKash or Nagad withdrawals — need correcting, contact support directly. We verify your identity before making any wallet-linked changes.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about how they apply to your account, our support team can help you directly. Reach out through the channels below and reference your account email so we can pull up your details quickly.

Team online

Live Chat

Start a live chat session from your account dashboard. Describe your terms question and include your registered email so we can review your account history.

Email Support

Send your query to our support address shown in your account settings. For terms-related matters, mark the subject line clearly so it reaches the right team.

Account Help Centre

Our help centre lists current policy articles. If your question is not covered there, submit a ticket and we will respond with a specific answer for your situation.

Common Questions About ac44 Terms and Conditions

These are the questions we see most often about how our terms work. If your question is not here, live chat is the fastest way to get a direct answer tied to your specific account.

Yes. All deposit methods — bKash, Nagad, and Rocket — fall under these terms. The wallet you use does not change your obligations or the rules that govern your account activity.

No. Access depends on your local law and eligible regions. It is your responsibility to confirm that accessing ac44 is permitted under the laws that apply to your location before opening an account.

We may suspend or permanently close accounts that breach these terms. Any wallet balance subject to a pending verification will be held until the review is complete and a decision is made.

We post a notice in your account dashboard before any update takes effect. Continuing to use your account after that notice means you accept the revised terms.

Contact support via live chat or email with your account email address. We run an identity check before updating any wallet-linked detail to protect your funds.

Contact our support team with your account email and registration date. We can provide the version of the terms that was in effect when you opened your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.